Client Industry: Food & Beverages
Client Challenges:
- Cumbersome Reconciliation Process: The client, a leading global F&B brand, faced significant difficulties reconciling their sales data with various food ordering apps.
- Data Discrepancies: The manual reconciliation process was prone to data discrepancies, leading to inefficiencies.
- Time-Consuming and Costly: The manual process required considerable time and financial resources, impacting the client’s bottom line.
- Follow-Up Burden: Addressing data discrepancies involved substantial follow-up efforts, further straining resources.
Our Approach:
- Process Deep Dive: We conducted a thorough study of the client’s existing sales data reconciliation workflow, documenting our findings in an “As-Is” document to provide a clear view of the current state.
- Gap Analysis: Using the “As-Is” document, we performed a detailed gap analysis to pinpoint areas needing improvement.
- To-Be Vision: We developed a “To-Be” document based on the gap analysis and benchmarking, outlining an optimized future state for the reconciliation process. This included recommendations for automation, enhanced data integration, and streamlined workflows.
- Solution Design & Implementation: We designed and developed a custom application to automate the reconciliation process. This solution seamlessly integrated with the client’s internal systems and various food ordering app platforms.
Client Benefits:
- Significant Time Reduction: The reconciliation time was reduced from T+45 to T+1, significantly improving the client’s cash flow.
- Automation and Efficiency: 95% of the reconciliation processes were automated, allowing the client’s resources to focus on other critical tasks and improving overall efficiency.
- Cost Savings: The automation resulted in a 90% reduction in manpower costs, delivering substantial savings for the client.
This case study highlights how our tailored solutions can transform complex, manual processes into streamlined, automated workflows, driving efficiency, cost savings, and improved financial performance for our clients in the food and beverages industry.
